Lynx Air has made the decision to cease operations starting from February 26, 2024. Passengers who have booked flights for future dates will receive refunds for their bookings. If you have either canceled a Lynx Air flight or have a future booking with them, here are the essential details you need to know about the refund process.
Lynx Air Refund
Lynx Air, the Canadian low-cost airline known for affordable fares, has delivered unexpected news to its customers by announcing the cessation of operations starting February 26, 2024. This decision has surprised many passengers who valued the airline for enabling them to travel more affordably and create memories with loved ones.
The company cited financial challenges linked to fuel costs, inflation, capital expenses, exchange rates, and market competition as reasons for the shutdown. Lynx Air assured that flights scheduled on weekends will proceed as planned, with passengers being promptly notified via email in case of any cancellations.
Passengers holding tickets for flights on or after February 26 will receive cancellation notifications from the airline. To obtain refunds for canceled tickets, affected passengers are advised to contact their credit card company for assistance.
How to get your Lynx Air Refund?
Lynx has clarified that they are unable to facilitate the refund process, requiring passengers to initiate refunds independently through their credit card company. To request a refund from your credit card company, you will need the following information readily available:
- Cancellation confirmation of your booking.
- Your name.
- Proof of payment issued by the airline.
- Date of Birth (DOB).
- Mobile number.
- Address.
Having these details on hand will streamline the refund process with your credit card company.
To secure your refund, follow these general steps that apply to most credit card companies:
- Initiate a chargeback with your credit card provider by contacting their customer service.
- Submit the cancellation notice for your Lynx Air ticket booking.
- Furnish all necessary personal information as requested.
- Check if you are eligible for a refund.
- Upon approval, expect to receive your refund within approximately seven business days.
Given the widespread awareness of Lynx Air’s situation, processing your refund should be a straightforward procedure.
Some credit card companies, such as CIBC, have stated that they will only process a transaction dispute with the credit card network after the date of the booked flight has passed. In such cases, follow these steps:
- Submit the cancellation notice for your Lynx Air ticket booking.
- Notify your credit card company of the dispute.
- Request a chargeback through statutory chargeback.
Please note that the specific process may vary depending on your credit card company’s policies. It is advisable to check with your credit card provider for the most accurate information on their refund procedures.
What are other airlines doing about Lynx Air news?
In response to Lynx Air’s closure, Air Canada has taken steps to assist affected passengers:
- Air Canada will add 6000 seats on routes previously covered by Lynx Air, including flights from Toronto and Montreal to Cancun, Tampa, Orlando, Phoenix, Fort Myers, and LA between February 25 and March 19.
- Fares will be reduced by Air Canada from February 26 through April and the Easter holidays to alleviate the financial burden on passengers traveling during these peak periods.
The sudden shutdown of Lynx Air has caused confusion among customers who have booked future flights with the airline. Passengers impacted by these changes can seek refunds through their credit card company.